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All orders are placed by phone at Toll Free 1-877-RZN-CANE
Office:1-205-686-5728 Simple
ordering, just give us a call. No complicated order forms.
Just call Monday - Friday
8 am to 5 pm Central time zone.
If you
have any questions you can also e-mail us and we can help.
E-mail: roger@lewisbamboo.com We guarantee your bamboo to arrive healthy with a moist root ball. If you are unhappy with our mail order bamboo when they arrive for any reason within 30 days, we will work out a solution. Proof of damage plant during shipment in most cases can be done by sending us a photo via e-mail. |
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Payment terms:
1. Mail orders: We accept credit cards and this is the fastest method of ordering. Your bambooo will go out the Monday after you order, unless our shipping schedule is full for that week. If we are backed up with orders, then you will be given a ship date. a. Mail orders: We accept money orders and certified checks. These orders will also be shipped out the Monday after we receive them if we are not backed up with orders. We will provide our shipping address once we confirm your order. b. Personal checks: Personal check will have to be cleared before a shipping date can be established. 2. Payment terms on non-mail orders for custom dug field divisions, all bamboo delivered or picked up at the nursery and not prepaid: Certified bank check or cash only at the time you receive the bamboo. 3. Large orders personally delivered by Lewis Bamboo Inc. This type order may or may not require 20% deposit prior to delivery. Upon delivery payment can be made by cashier check or cash. Again, no personal checks can be accepted. Large orders delivered by us, cannot be placed on credit cards due to bank charges which can take 3% or more of the total sale. |
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When you order if you would like to have a permanent aluminum all weather species tag attached with your bamboo just let us know. These are $1.00 each and measure 7/8 X 3 inches. Currently, our S&H charges are $10 per division on all 2 and 3 gallon regular size bamboo divisions. |
Above right, Roger Jr. works
with the labeling before UPS arrives
to pick up these mail order sizes. In 2005 we shipped out thousands
of bamboo divisions to
722 cities nationwide.
In 2006 we shipped to
1121 locations.
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