Customer Comments

Rating	Comment /Item	Customer	Date
	very happy with product and speed of delivery  Phyllostachys Rubromarginata (8) more »	jonpaul mondazzi	Sep 4, 2012
	Plants in great shape.  Phyllostachys Aureosulcata 'Spectabilis' more »	Jerry Oberhelman	Sep 4, 2012
	(no comment given)  Phyllostachys Nigra 'Black Bamboo' more »	Christi Dunham	Sep 3, 2012
	Lewis bamboo is absolutely fantastic! Best company I have ever dealt with by far. Customer service, product, and follow through is exceptional!!!! They have earned a customer for life!  Phyllostachys Aureosulcata 'Alata' (4) more »	mark sanford	Sep 3, 2012
	Roger and his crew at Lewis Bamboo, are very knowledgeable and helpful. Their products and services are first class. No matter if your new to bamboo, or a seasoned horticulturist, they are the "go to grower"...  60mil x 24" Bamboo Barrier more »	Harlan Shoulders	Aug 29, 2012
	The bamboo arrived in great shape. I am very pleased.  Phyllostachys Nigra 'Henon' Giant Gra... more »	Peter Elton	Aug 28, 2012
	Item shipped quickly, great experience.  60mil x 24" Bamboo Barrier more »	Scott Hammond	Aug 26, 2012
	This is one of the best places to buy bamboo from!!! The packaging is fantastic..and the Plaint I got was twice the size of the box!! I will definitely buy from Lewis Bamboos again...Also there instruction...  Phyllostachys Bissetii more »	Ricky J Bourque	Aug 22, 2012
	(no comment given)  60mil x 24" Bamboo Barrier more »	Brian Peters	Aug 15, 2012
	Absolutely FANTASTIC!!!! great business people.....  Phyllostachys Aureosulcata 'Spectabilis' more »	Ana Barajas	Aug 14, 2012
	Quick shipping! Expert advice. I am in year two of a three year bamboo planting project up north. So far, so good!!! Thanks, Roger!  Phyllostachys Rubromarginata more »	Robert F Rardin	Aug 9, 2012
	(no comment given)  Phyllostachys Nigra 'Black Bamboo' more »	Moqi Liu	Jul 28, 2012
	(no comment given)  Phyllostachys Aurea 'Golden Bamboo' more »	Moqi Liu	Jul 28, 2012
	(no comment given)  Phyllostachys Nigra 'Henon' Giant Gra... more »	Eric Brown	Jul 23, 2012
	(no comment given)  Phyllostachys Rubromarginata more »	Charles C. Resnik	Jul 21, 2012
	(no comment given)  Phyllostachys Rubromarginata (4); Phy... more »	Douglas W. Fix	May 14, 2012
	Excellent service. I had to add on to my order at the last minute and it arrived at the same time as original order that was placed. Thank you  60mil x 24" Bamboo Barrier more »	May 12, 2012
	good, came to us on time and in good shape.  Phyllostachys Nigra 'Black Bamboo' more »	michael wersal	May 11, 2012
	Excellent product and shipping was fast and plants arrived secure and well hydrated.  Phyllostachys Aureosulcata 'Spectabil... more »	Andrew Schwartz	May 9, 2012
	Beautiful plants, and a very quick reply when I had a question.  Phyllostachys Nigra 'Black Bamboo' (8) more »	Kelly M Causey	May 8, 2012
	(no comment given)  Phyllostachys Nigra 'Black Bamboo'; P... more »	Barbara Valalik	May 7, 2012
	Great service and product  P. Aureosulcata 'Yellow Groove'; Phyl... more »	steven s priest	May 4, 2012
	Great experience, after I ordered I immediately got an email from a customer service rep. Very helpful and great communication. Bamboo looks awesome and is still growing.  Phyllostachys Rubromarginata more »	Daniel A Doran	May 1, 2012
	I wish all businesses operated this way! Excellent service! Thank you!  60mil x 24" Bamboo Barrier more »	Melissa Melendez	Apr 30, 2012
	Excellent service!!! Fast shipping!!! Was trying to rate 5 star but could not select it.  Phyllostachys Rubromarginata; Phyllos... more »	Mark K Young	Apr 29, 2012
	(no comment given)  Phyllostachys Bissetii (2) more »	James D. Tegeder	Apr 29, 2012
	I am very happy with my purchase from Lewis Bamboo. They were responsive to my questions and shipped my order fast. the plants arrived in great condition and are doing great after planting. i would...  Phyllostachys Rubromarginata (6) more »	Troy Sonowski	Apr 25, 2012
	This is my 3rd order and they deliver good quality bamboo and package it well.  Phyllostachys Aureosulcata 'Spectabilis' more »	Gary/Joshua Pickrell	Apr 24, 2012
	(no comment given)  Phyllostachys Rubromarginata (3); Phy... more »	Miguel Chi	Apr 24, 2012
	(no comment given)  Phyllostachys Aurea 'Golden Bamboo' more »	Naznin Mathias	Apr 23, 2012
	(no comment given)  Phyllostachys Rubromarginata (5) more »	Joseph Perino	Apr 23, 2012
	(no comment given)  Phyllostachys Aureosulcata 'Spectabil... more »	Dallas Stephenson	Apr 22, 2012
	good communication, prompt shipping  Phyllostachys Bissetii (3); Phyllosta... more »	Andrew Jatras	Apr 21, 2012
	Good people to do business with, very satisfied.  Phyllostachys Nigra 'Black Bamboo' more »	James Lewis	Apr 20, 2012
	(no comment given)  Phyllostachys Aureosulcata 'Spectabilis' more »	Robert Kulikowski	Apr 18, 2012
	Great! Friendly and helpful  Phyllostachys Nigra 'Black Bamboo' more »	Donald S Lipe	Apr 17, 2012
	(no comment given)  Phyllostachys Rubromarginata more »	Chelsea McGowan	Apr 17, 2012
	very fast delivery  Phyllostachys Aureosulcata 'Spectabil... more »	amy l christian	Apr 12, 2012
	Delivered the order very quickly and the plants were in good condition.  Phyllostachys Nigra 'Black Bamboo' (9) more »	John V. Dempsey	Apr 12, 2012
	(no comment given)  60mil x 24" Bamboo Barrier more »	Joe N Tseng	Apr 11, 2012
	Absolutely excellent! Great service, insanely fast shipping and an excellent product! I wish there were six stars.  Phyllostachys Vivax more »	Zachary Humway	Apr 11, 2012
	Shipping was fast and plants were in great shape. Customer service was very helpful in selecting the right bamboo for my area. Thanks Lewis Bamboo!  Phyllostachys Rubromarginata; Phyllos... more »	Gary J Kohout	Apr 10, 2012
	Great - no complaints - very professional.  Phyllostachys Aureosulcata 'Spectabilis' more »	Jonathan R Hurst	Apr 10, 2012
	If I need any more bamboo this is the company I will deal with.  Phyllostachys Rubromarginata more »	Audie L Kennedy	Apr 9, 2012
	Fast shipping, good communication, plants were good though somewhat smaller than expected  Phyllostachys Rubromarginata (4) more »	Marc Hens	Apr 8, 2012
	Excellent communication and advice during the ordering and shipping process. Very prompt shipping. Bamboo arrived in great condition! I definitely recommend Lewis Bamboo.  60mil x 24" Bamboo Barrier; Phyllosta... more »	Ryan Crocker	Apr 6, 2012
	(no comment given)  Phyllostachys Aureosulcata 'Spectabil... more »	Shelia Hammer	Apr 6, 2012
	Very good and personal customer service. Shipping was faster than I had known possible. Product arrived as specified.  Phyllostachys Nigra 'Black Bamboo' (2) more »	Carlton J Schmoyer	Apr 5, 2012
	(no comment given)  Phyllostachys Rubromarginata (2) more »	James Coe	Apr 4, 2012
	(no comment given)  Phyllostachys Rubromarginata (4) more »	Maryann Snyder	Apr 4, 2012
	These people were very nice. The bamboo is excellent.  Phyllostachys Bissetii more »	James Laurencell	Apr 4, 2012
	Outstanding in every respect.  Phyllostachys Bissetii (2); Phyllosta... more »	Henry C Devine	Apr 3, 2012
	Fantastic  Phyllostachys Vivax (10) more »	James Colwell	Apr 2, 2012
	The Transaction went very well, and the Bamboo arrived quickly. The packaging was well thought out and secure. All plants were very well rooted and healthy. I would absolutely reccommend them to anyone...  Phyllostachys Rubromarginata; Phyllos... more »	Johanna R Hardisty	Apr 1, 2012
	My order arrived promptly and in excellent condition. It was packed well.  Phyllostachys Nigra 'Henon' Giant Gra... more »	Joseph A Thompson	Mar 29, 2012
	The entire process went smoothly. They followed up after I placed the order and it arrived in excellent condition.  Phyllostachys Rubromarginata (3) more »	Nicholas Vitale	Mar 29, 2012
	Excellent! Easy check out and quick delivery. Items arrived in excellent condition!  Phyllostachys Rubromarginata (4) more »	Christopher Parker	Mar 27, 2012
	(no comment given)  Phyllostachys Bissetii (2) more »	Jesse E Arnold III	Mar 27, 2012
	Good Experience  Phyllostachys Rubromarginata (2) more »	Lisa J Handy	Mar 27, 2012
	This store is great. they know bamboo and are willing to answer questions i used them last year this year and will use them again.  Phyllostachys Aurea 'Koi' more »	g. glenn allen	Mar 26, 2012
	Great. Lewis Bamboo even called me because I had entered the incorrect zip code for shipping. Plants arrived safely and quickly. I will be using them again when I expand my bamboo forest.  Phyllostachys Rubromarginata (2); P. ... more »	Eliot T Jones	Mar 26, 2012
	(no comment given)  Phyllostachys Rubromarginata more »	Victoria Khersonsky	Mar 26, 2012
	(no comment given)  Phyllostachys Rubromarginata (4) more »	Edmund M. Scheer	Mar 25, 2012
	I will order again. Just needed larger plants. The ones received were of excellent quality.  Phyllostachys Aureosulcata 'Spectabil... more »	mark sanford	Mar 25, 2012
	plants are beautiful and strong.  Phyllostachys Aurea 'Golden Bamboo' more »	carole howey	Mar 25, 2012
	(no comment given)  Phyllostachys Rubromarginata (15) more »	DUONG LE	Mar 23, 2012
	(no comment given)  60mil x 24" Bamboo Barrier more »	IAN FENG	Mar 22, 2012
	This seller, Lewis Bamboo, is AWESOME! They answered my questions over the phone, they shipped a wonderful plant--and fast! They are a rare family-owned company and they care about their customers. FIVE...  Phyllostachys Rubromarginata more »	Mary S Hoff	Mar 21, 2012
	(no comment given)  Phyllostachys Nigra 'Black Bamboo' more »	Elizabeth Taylor	Mar 20, 2012
	Very satisfied with their service. If there is an issue with the order they promptly solve it. Their products have always exceeded my expectations. They are definitely experts in their field.  Phyllostachys Congesta or 'Incense'; ... more »	Gary W Garnett	Mar 14, 2012
	Fast, personal service. Good instructions. The plant came well packaged.  Phyllostachys Rubromarginata more »	Kerry Jackson	Mar 11, 2012
	The shipping was very fast and I received plants in very good condition. Thanks Lewis.  Phyllostachys Rubromarginata (3) more »	Guillermo Acosta	Mar 7, 2012
	Bamboo was shipped very quickly and in good condition.  Phyllostachys Aurea 'Golden Bamboo' (2) more »	Mark McMillen	Mar 6, 2012
	(no comment given)  Item 1 (2); Phyllostachys Rubromargin... more »	William M. Hamner	Mar 4, 2012
	(no comment given)  Phyllostachys Aureosulcata 'Spectabil... more »	april enderle	Mar 3, 2012
	(no comment given)  Phyllostachys Nigra 'Henon' Giant Gray more »	Mark Kitchen	Feb 21, 2012
	(no comment given)  Phyllostachys Nigra 'Henon' Giant Gray more »	Thomas E Evans	Feb 21, 2012
	They were very helpful and quick to answer all of my questions. Next time I need to purchase Bamboo plants without a doubt I will order from Lewis Bamboo again.  Phyllostachys Bissetii (3) more »	Ian Zafft	Feb 21, 2012
	Very nice and healthy plants were shipped quickly and pacakged well. I will be a repeat customer and will recommend to my friends.  Phyllostachys Rubromarginata (2) more »	Brandi Blouin	Feb 20, 2012
	Very good experience with this company, and the products are healthy.  Phyllostachys Aurea 'Golden Bamboo'; ... more »	Ken Hicks	Feb 15, 2012
	I am very satisfied with my shopping experience  Phyllostachys Vivax more »	STEVEN ROUNTREE	Feb 7, 2012
	Prompt delivery. Excellent product and care instructions Well done. Blessings !!  Phyllostachys Aurea 'Golden Bamboo' more »	FORT KNOX INC	Feb 7, 2012
	It was wonderful. Before they even charge my card I was e-mailed to be informed that the plant I was purchasing would not be good for my climate to be planted outside. They answered all of my questions...  Phyllostachys Rubromarginata more »	Karonna Arnold	Jan 31, 2012
	Very speedy delivery, items packaged well and shipped as ordered, in excellent condition  Phyllostachys Bissetii (2) more »	JAMES PRIORESCHI	Jan 31, 2012
	(no comment given)  Phyllostachys Aurea 'Golden Bamboo'; ... more »	Jose Mulas	Jan 27, 2012
	(no comment given)  Phyllostachys Aureosulcata 'Spectabilis' more »	Stephen W Scroggs	Jan 27, 2012
	Delivery was very quick and painless. Product was exactly as expected.  Phyllostachys Rubromarginata more »	David m Thomas	Jan 17, 2012
	Items as described , well packaged , shipped on time  Phyllostachys Aureosulcata 'Spectabil... more »	MEIR KOZLOVSKY	Jan 15, 2012
	(no comment given)  Phyllostachys Vivax more »	Paul Lesight	Jan 8, 2012
	I am very pleased with the order!!  Phyllostachys Vivax 'Aureocaulis' more »	Lois A Hougland	Jan 2, 2012

My order has been received and is excellent. This is my second order from you totaling 8 plants of 2 different species. I wanted to take a minute to thank you for an incredible product.

I order a lot of stuff online and have never seen such amazing customer service and products as you provide.

If I can just get you to sell everything I buy my life would be much simpler.

Two thumbs up on your customer service, delivery speed, product, and overall experience.

Thank you!!!!

Mark

From:
Sent: Monday, October 25, 2010 10:48 AM
To: roger@lewisbamboo.com
Subject: Fwd: found today

I know that you guys see this all the time but I thought you might like to see what you helped us grow.  I planted this Moso at my father's home about 6-8 years ago...the stock came from Lewis Farms.  We have watched it grow over the years and were impressed that it had made it to about 3 inches diameter near the pond where we first planted it. 

I have always remembered, however, reading that Moso could get "as large as an oatmeal container."  It seemed as if ours never would...my father and I were exploring our Moso patch yesterday and looked through the thick brush that separates the creek from the small pond...we realized some bamboo had made a "leap" to beside the creek.  I bushwhacked my was over to it and discovered it is LARGER than an oatmeal container...what a find!!!

Dad (Pop) has really enjoyed watching the Moso grow (and Robert Young - viridis, black - nigra - and two other types I do not remember right now).

 It will be truly exciting next spring to see how much of the very large Moso appears.

Thank you for helping us get this adventure started.

 Gary

Lithia Springs, GA

 Here is the email I sent to family members yesterday after our discovery.

 The Moso is finally getting BIG!!!

 The one on the right is over 17" circumference, 5.5" diameter...by the pond in Pop's field.  This is about 30 feet from the original planting I made about 6-8 years ago.

 Gary

From: ILONA 
Sent: Friday, June 25, 2010 9:29 PM
To: roger@lewisbamboo.com
Subject: received bamboo today

 

Hi Roger received our phyllostachys aurea koi bamboo today very nice plant very well packaged arrived when you said it woul very nice to deal with honest business I hope purchase more from you in future & will recommend your company  even though it was 112 degrees today plant looks fine will plant am  thank you

                                                                                Bill  glendale az   

                will send picts after planting

From: Van 
Sent: Wednesday, June 09, 2010 10:13 AM
To: roger@lewisbamboo.com
Subject: RE: Dead plants

 

Dear Rachel and Roger,
 
The 2 replacement bamboo plants arrived Tuesday evening.  They look great; I planted and watered them right away per your instructions.  I feel confident that they will thrive just as well as the others.
 
Thank you for outstanding service!  I am very glad I chose your company for my bamboo and will be happy to recommend you to others and hope to do business with you again.
 
Best wishes,
 
Van

 

---

From: roger@lewisbamboo.com
To: van
Subject: RE: Dead plants
Date: Tue, 1 Jun 2010 15:32:49 -0500

Van,

 

We will get you 2 replacements sent out from our nursery on Monday, 7^th. You should have them by that Thursday. Sorry for any inconvenience.

 

 

Thanks,

Roger Lewis, Jr.

www.lewisbamboo.com

1-877-RZN-CANE

 
 

---

From: van
To: rachel@lewisbamboo.com
Subject: Dead plants
Date: Sun, 30 May 2010 10:53:30 -0500

 
Hello Rachel,
 
This is my e-mail following up on our phone conversation from Wednesday afternoon.  I received my six golden bamboo plants on May 5 and 7 and planted them per your website's instructions the evening of the 7th.  Four have done well with three experiencing new culms.  Two have lost all of their leaves and turned brown and brittle.  I am attaching some photos.  If they can survive and start new shoots, I would keep them but if they are dead, I would like replacement plants.  Please e-mail me or call me at xxx with your advice.
 
Thank you,
 
Van

 

-----Original Message-----
From: Debbie
Sent: Sunday, May 02, 2010 9:53 AM
To: Roger
Subject: Older bamboo

Hi just want to show progress on the bamboo I purchased from you about 

2 years ago

Beautiful

Debbie tozzo

From: N 
Sent: Sunday, December 06, 2009 1:09 PM
To: 'Roger Lewis'
Subject: RE: First Snow

Roger,

It stayed pretty cold today, so we were able to get some more nice photos.  This was a very wet heavy snow which has some of the Rubro plants totally bent over.  I know they’ll be fine though.  This snow was unusually heavy, bringing down some little branches from the big trees as well.  In a couple of photos you’ll see an example of how nicely the Rubro is doing. This particular division in the photo put up several new shoots which is amazing considering that it was planted at the end of June this year.  The next couple of days the temperatures are supposed to moderate and more rain is predicted for Wednesday.

 We’ll let you know well in advance about our trip.  We decided to take our own vehicle because I wasn’t thrilled about renting a truck and bouncing around in it for 15+ hours.  I figure if 4 greyhounds can fit in the back, a substantial amount of plants could fit in there too.  There is a lot of room when the seats are down.  We both are very enthusiastic about seeing your groves.

 Will be interesting to see how the weather plays out this winter.  Hopefully will continue to have the regular beneficial precipitation we’ve been having.

Nancy